Reservation & cancellation policy

BOOKING

Booking requests should:
                             
- Be sent in writing (by e-mail, fax or post);

- Be guaranteed by the payment of a deposit as confirmation .
 

CANCELLATIONS 

-  Any cancellations must be received in writing (by e-mail, fax or post).

-  Cancelled bookings will be subject to penalties as shown below:

   -  From the reservation to 7 days before arrival , no penalty will be applied;

   -  from 7 days before arrival to check-in, the  penalty is equal to 3 days staying

   -  Any reduction in the length of stay will be considered a cancellation.

   - "No show" or early departure will be considered a cancellation.