Reservation & cancellation policy
Booking requests should:
- Be sent in writing (by e-mail, fax or post);
- Be guaranteed by the payment of a deposit as confirmation .
- Any cancellations must be received in writing (by e-mail, fax or post).
- Cancelled bookings will be subject to penalties as shown below:
- From the reservation to 7 days before arrival , no penalty will be applied;
- from 7 days before arrival to check-in, the penalty is equal to 3 days staying
- Any reduction in the length of stay will be considered a cancellation.
- "No show" or early departure will be considered a cancellation.